| Terms and Conditions for MacPower.com |
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| Please read the following terms and conditions of use: |
| 1. |
Please read and understand our full return policy. To make a purchase you will need to agree to it fully. |
| 2. |
Before you can return a product you need to obtain a Return Merchandise Authorization (RMA) number. The RMA must be requested 15 days from the date the product was shipped to you. |
| 3. |
After 15 days all returns must be handled directly by the manufacturer or warranty provider. |
| 4. |
RMA numbers are only valid for 10 days once issued. |
| 5. |
Products must be returned in like-new condition, including all original packaging, documentation, manuals, drivers, disks, and accesories. |
| 6. |
Items that have been physically damaged or misused will not be accepted. |
| 7. |
Items with any missing items will have a minimum restocking fee of 25% |
| 8. |
We do not over any cross shipment services. |
| 9. |
Return shipping fees are the responsibility of the customer. Shipping fees are not refundable. Items that have been used but are sent back for credit may still have a restocking fee as it requires extra labor. |
| 10. |
All returns will be fully tested upon arrival before credit is issued. |
| 11. |
Incompatibility does not constitute a defective product. You are responsible in making sure the product is compatible with your environment. |
| 12. |
All technical support is handled by email. |
| 13. |
Please keep in mind that you have no obligation to purchase any products from us. If you do not agree with our policies you are free to choose from others. |
| 14. |
If you have any questions regarding our policies please contact us at policy@macpower.com |
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